Privacy Policy

Welcome to Wing Snob. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wingsnobchick.rest, place orders, interact with our services, or otherwise engage with us. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please discontinue use of our website and services immediately.

This Privacy Policy applies to all users of wingsnobchick.rest and any related services, features, content, or applications offered by Wing Snob (collectively, the "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. About Us

Wing Snob is a food service business operating in the United States. We take your privacy seriously and have designed our data practices to comply with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Children's Online Privacy Protection Act (COPPA), and the Federal Trade Commission (FTC) Act, among others.

If you have any questions about this Privacy Policy or our data practices, please do not hesitate to contact us at the information provided above or as detailed in Section 15 of this policy.

2. Information We Collect

We collect several types of information in connection with the operation of our food service business and website. The categories of personal information we may collect include, but are not limited to, the following:

2.1 Personal Information You Provide to Us

When you interact with Wing Snob — whether by placing an order, creating an account, signing up for our newsletter, contacting customer support, or participating in promotions — you may voluntarily provide us with personal information, including:

• Identifiers: Full name, username, postal address, email address, phone number, and similar contact details.
• Payment Information: Credit card numbers, debit card numbers, billing address, and other payment-related information. Note that payment card data is processed through secure third-party payment processors and is not stored directly on our servers.
• Order Information: Food preferences, delivery address, special instructions, dietary restrictions, and order history.
• Account Credentials: Username, password (stored in encrypted form), and account preferences.
• Communications: Any messages, feedback, reviews, or other content you send to us directly or post through our platform.
• Marketing Preferences: Your preferences for receiving promotional communications from us.

2.2 Information Collected Automatically

When you access or use our website at wingsnobchick.rest, we and our third-party service providers may automatically collect certain technical and usage information, including:

• Device Information: Device type, operating system, browser type and version, screen resolution, and unique device identifiers.
• Log Data: IP address, access times, pages viewed, referring URLs, links clicked, and other actions taken on our website.
• Usage Data: Information about how you interact with our website, including the frequency and duration of visits, features used, and navigation patterns.
• Location Data: General geographic location derived from your IP address. If you consent, we may also collect more precise location data to facilitate delivery services.
• Cookie and Tracking Data: Information collected through cookies, web beacons, pixel tags, and similar tracking technologies. Please see Section 8 for more details about our use of cookies.

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms (e.g., if you connect your social media account or log in using social credentials).
• Third-party delivery and food ordering platforms through which you may place orders.
• Marketing partners and data analytics providers.
• Public databases and commercially available sources, where permitted by applicable law.

3. How We Use Your Information

Wing Snob uses the personal information we collect for a variety of legitimate business purposes, including:

3.1 Service Provision and Order Fulfillment

• Processing and fulfilling your food orders, including delivery or pickup arrangements.
• Creating and managing your customer account.
• Processing payments and preventing fraudulent transactions.
• Sending order confirmations, receipts, and updates about your order status.
• Providing customer support and responding to your inquiries, complaints, and requests.

3.2 Personalization and Improving Our Services

• Personalizing your experience on our website, including remembering your preferences and past orders.
• Developing and improving our menu, website functionality, and overall customer experience.
• Conducting internal research, analytics, and quality assurance.
• Analyzing usage trends and patterns to understand how customers use our Services.

3.3 Marketing and Promotional Communications

• Sending you promotional emails, offers, discounts, and news about Wing Snob, if you have opted in to receive such communications.
• Delivering targeted advertisements on our website and on third-party platforms, based on your interests and activity.
• Notifying you about new menu items, limited-time offers, loyalty programs, and events.
• You may opt out of marketing communications at any time by following the unsubscribe instructions in any promotional email we send you, or by contacting us directly at [email protected].

3.4 Legal Compliance and Safety

• Complying with applicable federal, state, and local laws and regulations.
• Enforcing our Terms of Service and other legal agreements.
• Protecting the rights, property, and safety of Wing Snob, our customers, and others.
• Detecting, investigating, and preventing fraudulent transactions and other illegal activities.
• Responding to lawful requests from government authorities and law enforcement agencies.

3.5 Business Operations

• Managing our day-to-day business operations, including record-keeping and accounting.
• Conducting audits and assessments of our business practices.
• Evaluating or executing mergers, acquisitions, or other business transactions.

4. Sharing Your Information with Third Parties

Wing Snob does not sell your personal information to third parties. However, we may share your information with certain categories of recipients as described below:

4.1 Service Providers and Business Partners

We engage trusted third-party companies and individuals to perform services on our behalf and assist us in operating our business. These service providers may have access to your personal information only to perform these services and are contractually obligated not to use your information for any other purpose. Categories of service providers include:

• Payment processors and financial institutions.
• Delivery and logistics partners.
• Website hosting and cloud computing providers.
• Email marketing and communications platforms.
• Analytics and advertising technology providers.
• Customer relationship management (CRM) software providers.
• Cybersecurity and fraud prevention services.

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information if we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation, court order, subpoena, or other governmental or regulatory request.
• Enforce our Terms of Service or other applicable agreements.
• Protect and defend the rights or property of Wing Snob.
• Prevent or investigate possible wrongdoing in connection with our Services.
• Protect the personal safety of users of our Services or the public.

4.3 Business Transfers

In the event that Wing Snob is involved in a merger, acquisition, restructuring, sale of assets, bankruptcy, or similar transaction, your personal information may be transferred to the acquiring entity as part of that transaction. We will notify you via email and/or a prominent notice on our website if such a change occurs and will outline your choices regarding your personal information at that time.

4.4 With Your Consent

We may share your personal information with other third parties when you have provided your explicit consent for such sharing. You may withdraw your consent at any time by contacting us at [email protected].

5. Data Security

Wing Snob takes the security of your personal information seriously. We have implemented a range of technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, disclosure, or destruction. These measures include:

• Encryption: We use industry-standard Secure Socket Layer (SSL) and Transport Layer Security (TLS) technology to encrypt data transmitted between your browser and our servers.
• Access Controls: We restrict access to personal information to authorized employees, contractors, and service providers who need such access to perform their duties. All personnel with access to personal data are subject to confidentiality obligations.
• Secure Payment Processing: Payment card information is processed through PCI-DSS compliant third-party payment processors. We do not store full payment card details on our systems.
• Regular Security Assessments: We conduct regular reviews of our security practices and vulnerability assessments to identify and address potential risks.
• Data Minimization: We collect only the minimum amount of personal information necessary for the purposes described in this policy.
• Incident Response: We maintain a data breach response plan and will notify affected users and relevant authorities in accordance with applicable law if a security breach occurs.

6. Your Privacy Rights

Depending on your state of residence within the United States, you may have specific rights regarding your personal information. We are committed to honoring these rights in accordance with applicable law.

6.1 Rights for California Residents (CCPA/CPRA)

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

To exercise any of your California privacy rights, please submit a verifiable consumer request to us by emailing [email protected]. We will respond to your request within 45 days of receipt, or notify you if we require additional time (up to 90 days total). We may need to verify your identity before processing your request.

6.2 General Privacy Rights for All U.S. Users

Regardless of your state of residence, we strive to provide all users with the following privacy-related options:

• Access and Correction: You may access and update your personal information by logging into your account or contacting us directly.
• Marketing Opt-Out: You may opt out of receiving marketing communications from us at any time.
• Cookie Preferences: You may manage your cookie preferences through our cookie consent tool or your browser settings.
• Data Deletion: You may request deletion of your account and associated personal data, subject to legal retention requirements.

To exercise any of these rights, please contact us at [email protected]. We will make reasonable efforts to respond promptly and in accordance with applicable law.

7. Data Retention

Wing Snob retains your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. The specific retention periods we apply depend on the type of information and the purpose for which it was collected:

• Account Information: Retained for the duration of your active account plus a period of up to three (3) years after account closure, to address any follow-up inquiries or disputes.
• Order and Transaction Records: Retained for a minimum of seven (7) years to comply with financial recordkeeping, tax, and accounting obligations under applicable federal and state law.
• Marketing Communications Data: Retained until you opt out or request deletion, after which we will maintain only the minimum information necessary to honor your opt-out preference.
• Customer Support Records: Retained for up to three (3) years following the resolution of your inquiry or complaint.
• Website Usage and Analytics Data: Retained in anonymized or aggregated form for up to twenty-four (24) months from the date of collection.
• Legal Hold Data: If your information is subject to a legal hold or ongoing investigation, we will retain it for as long as necessary to satisfy our legal obligations.

When personal information is no longer required for the purposes for which it was collected, we will securely delete or anonymize it in accordance with our data retention and disposal policies.

8. Cookies and Tracking Technologies

Wing Snob uses cookies, web beacons, pixel tags, and other tracking technologies on our website wingsnobchick.rest to enhance your browsing experience, analyze website traffic, and deliver personalized content and advertisements.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the operation of our website, including enabling core functionality such as page navigation, secure login, and shopping cart management.
• Performance and Analytics Cookies: These cookies collect information about how visitors use our website, helping us understand which pages are most popular, detect errors, and improve overall performance.
• Functionality Cookies: These cookies allow our website to remember choices you make (such as your preferred language, location, or saved order preferences) to provide enhanced and personalized features.
• Targeting and Advertising Cookies: Placed by us or our advertising partners to deliver relevant advertisements on our website and across other websites, and to measure the effectiveness of our advertising campaigns.

8.2 Managing Your Cookie Preferences

You can control and manage cookies in several ways:

• Through the cookie consent banner or preference center displayed when you first visit our website.
• By adjusting the settings in your web browser to block or delete cookies. Please note that disabling certain cookies may affect the functionality of our website.
• By using opt-out tools provided by third-party analytics and advertising providers, such as Google Analytics Opt-out or the Digital Advertising Alliance's opt-out tools.

For more detailed information about the specific cookies we use and how to manage your preferences, please refer to our full Cookie Policy, available on our website at wingsnobchick.rest.

9. Children's Privacy

Wing Snob's Services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect, use, or disclose personal information from children under the age of 13, in compliance with the Children's Online Privacy Protection Act (COPPA). We also do not knowingly collect personal information from individuals between the ages of 13 and 17 without verifiable parental consent.

If we discover that we have inadvertently collected personal information from a child under the age of 13, we will delete that information as quickly as possible. If you have concerns about children's privacy in relation to our Services, please do not hesitate to reach out to us.

10. International Data Transfers

Wing Snob is a United States-based food service business, and all of our primary data processing operations occur within the United States. However, some of our third-party service providers and business partners may be located in or operate from other countries, which means that your personal information may be transferred to, stored, or processed in countries outside of the United States.

When we transfer personal data internationally, we take steps to ensure that appropriate safeguards are in place to protect your personal information in accordance with applicable law. These safeguards may include:

• Entering into data transfer agreements with our service providers that incorporate standard contractual clauses or other appropriate mechanisms recognized under applicable privacy law.
• Transferring data only to countries that provide an adequate level of data protection as determined by relevant authorities.
• Implementing technical and organizational security measures to protect data during transfer and storage.

If you are accessing our Services from outside the United States, please be aware that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country of residence. By using our Services, you consent to the transfer of your information to the United States and to our processing of your information in accordance with this Privacy Policy and applicable U.S. law.

11. Third-Party Links and Services

Our website wingsnobchick.rest may contain links to third-party websites, applications, or services that are not owned or controlled by Wing Snob. This Privacy Policy applies only to our website and Services, and we are not responsible for the privacy practices of any third-party sites or services you may visit through links on our website.

We encourage you to review the privacy policies of any third-party websites or services you visit before providing any personal information. The inclusion of a link on our website does not constitute an endorsement by Wing Snob of the linked site or service.

12. Do Not Track Signals

Some web browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not wish to have your online activity tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. At this time, our website does not respond to DNT signals from browsers. However, you may use the cookie management tools described in Section 8 to limit the tracking of your online activity on our website.

13. State-Specific Privacy Rights

In addition to the California privacy rights described in Section 6.1, residents of other U.S. states may have specific rights under their applicable state privacy laws. As of the effective date of this Privacy Policy, the following states have enacted comprehensive consumer privacy legislation that may apply to your use of our Services:

• Virginia: Virginia Consumer Data Protection Act (VCDPA)
• Colorado: Colorado Privacy Act (CPA)
• Connecticut: Connecticut Data Privacy Act (CTDPA)
• Utah: Utah Consumer Privacy Act (UCPA)
• Texas: Texas Data Privacy and Security Act (TDPSA)
• Florida: Florida Digital Bill of Rights (FDBR)
• Oregon: Oregon Consumer Privacy Act (OCPA)

If you are a resident of any state with applicable privacy rights, you may have rights similar to those described in Section 6, including rights to access, correct, delete, and obtain a portable copy of your personal data, as well as the right to opt out of the processing of personal data for targeted advertising, sale, or profiling. To exercise any state-specific privacy rights, please contact us at [email protected]. We will respond to your request in accordance with the applicable state privacy law.

14. Changes to This Privacy Policy

Wing Snob reserves the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or data processing activities. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this Privacy Policy.
• Post the revised Privacy Policy on our website at wingsnobchick.rest.
• Send an email notification to registered users at the email address on file, where required by applicable law.
• Display a prominent notice on our website to alert users to significant changes.

Your continued use of our Services after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

15. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, or if you wish to exercise any of your privacy rights, please contact us using the information below:

When contacting us about a privacy matter, please include your full name, email address, and a clear description of your request or concern so that we can respond to you as efficiently as possible. We will make every effort to respond to all privacy-related inquiries within 30 days of receipt.

16. How to File a Complaint with a Data Protection Authority

If you are not satisfied with our response to your privacy inquiry or believe that we are processing your personal information in a manner inconsistent with applicable law, you have the right to file a complaint with the relevant regulatory authority.

16.1 California Residents

California residents may file a complaint with the California Privacy Protection Agency (CPPA):

• Website: cppa.ca.gov
• Address: California Privacy Protection Agency, 2101 Arena Boulevard, Sacramento, CA 95834

16.2 All U.S. Consumers

Consumers in all U.S. states may file a complaint with the Federal Trade Commission (FTC), which enforces federal consumer protection laws including the FTC Act:

• Website: reportfraud.ftc.gov
• Phone: 1-877-FTC-HELP (1-877-382-4357)

16.3 State Attorneys General

In addition, consumers may file complaints with the Attorney General of their respective state. Most state attorneys general have consumer protection divisions that handle privacy-related complaints. We encourage you to visit your state attorney general's official website for information on how to submit a complaint.

This Privacy Policy was last reviewed and updated on April 15, 2026. Wing Snob is committed to maintaining transparency and accountability in all of our data processing activities. Thank you for trusting us with your personal information.